Terms of Service

  1. Agreement to Terms By subscribing to and using the services provided by Faza Media (“we,” “us,” or “our”), you (“Client” or “you”) agree to comply with and be bound by these Terms of Service, along with any other applicable policies or agreements. If you do not agree with these terms, you should not use our services.
  2. Services We offer social media management and content creation services, including but not limited to account setup, content posting, community engagement, and analytics reporting. Specific services are outlined in the service agreement provided to you upon subscription.
  3. Subscription and Payment
  • Billing: All services are billed on a monthly basis.
  • Payment Methods: Payments are processed through Stripe, and you agree to provide accurate and up-to-date payment information.
  • Late Payments: If payment is not received by the due date, a late fee may be applied, and your service may be suspended or canceled until payment is made.
  1. Client Responsibilities
  • Content: You agree to provide all necessary content (e.g., images, videos, copy) required for content creation. If you do not provide content in a timely manner, we may not be able to meet agreed deadlines.
  • Access: You agree to provide access to the relevant social media accounts and any other tools or platforms required for us to manage your account.
  1. Content Ownership
  • Intellectual Property: All content created by us during the course of the contract remains the intellectual property of Faza Media until full payment is received. Upon receipt of payment, you will own the content.
  • License to Use: You grant us a non-exclusive, non-transferable license to use your branding and content for the purposes of providing services as outlined in this agreement.
  1. Confidentiality We agree to keep all client information confidential and will not disclose any proprietary or sensitive information to third parties without your consent, unless required by law.

 

  1. Termination and Cancellations
  • Termination by Client: You may cancel your subscription at any time. You will be charged for services provided up to the cancellation date.
  • Termination by Us: We reserve the right to terminate this agreement if payments are not made or if the terms of this agreement are violated.
  • Refund Policy: Refunds will not be issued for services already rendered.
  1. Limitation of Liability To the fullest extent permitted by law, we are not responsible for any indirect, incidental, special, or consequential damages arising from the use of our services, including loss of business, data, or profits.
  2. Dispute Resolution Any disputes arising out of or relating to these Terms of Service will be resolved through arbitration/mediation, and any action must be filed within 1 month of the incident.
  3. Amendments We reserve the right to modify or update these Terms of Service at any time. We will notify you of any significant changes, and your continued use of our services after such changes will constitute your acceptance of the new terms.
  4. Governing Law These Terms of Service shall be governed by and construed in accordance with the laws of Canada.

Contact Information:
For any questions or concerns regarding these Terms of Service, please contact us at:
media@fazafirm.com